Customer Ratings & Reviews for The Insurance Resource
More than Satisfied
" I would like to say that we have been more than satisfied with the work you have done for us over the years. Insurance is definitely not my cup of tea and I have been more than glad to leave it to you guys. We have had many changes in our insurance needs and all I had to do was give you a call to make them. You have always responded immediately to any concerns and we appreciate it very much. Thanks to everyone in the office!"
Lisa, from Hilbert
A Great Help
"I have been involved with you for many years. Your response time is very quick to any situation I have put on your plate. As you know some of my questions have been out of the ordinary, I feel, I always get
a response and options in a timely manner. I appreciate you listening to me and talking things out. You have been a great help to me. Your staff is friendly, remembers your clients and are very eager to serve. Keep up the great work!"
Vicki, from Neenah
We Had a House Fire - They got Us through It
“We were unfortunate and had a house fire. When I called Karla at The Insurance Resource at her emergency after-hours number, she answered! She got people out to our house right away. More importantly, she made sure we were ok. Then they found us a place to stay so we could have our dog with us. It took time for the repairs, but they helped us through the questions that came up. I was thankful, not only to have insurance so we didn’t need a fundraiser or help from others, but also to have The Insurance Resource to get us through it.”
Chad, from Combined Locks
"Thanks for all the help over the years, especially lately, as we make sure we have the proper coverage in all areas of life. You always respond in a timely manner and take as much time as needed to answer all my questions thoroughly. We very much appreciate the dedicated service!!"
Jamie, from Kaukauna
“When dealing with insurance, you want someone who can provide you with the best options you can afford. Karla has been the person who I trust with those options. She is professional and entertaining at the same time. I have done business with The Insurance Resource for years. I have referred friends and associates to this business. My continual choice will be Karla at The Insurance Resource.”
Brent, from Appleton
Ready to Work with Us
"We appreciate the time you always take to address our questions & let us know about changes that may be coming in the future so we can address them ahead of time. Any time we call you are ready to work with us to provide more information, quotes and changes in order to provide us with a better policy for our money. Since we moved to the area 20 years ago, your company has earned our trust. It is great to know we can count on the Insurance Resource whenever we have insurance needs to be met."
Roxanne, from Appleton
Great Help with Medicare Plans
"Thank you Karla, from The Insurance Resource, for making the overwhelming task of finding a Medicare Plan after retirement so easy and stress-free. I consider myself 'insurance stupid' :) , but Karla explained all of my options so that I could understand them and make an informed decision for a policy that would meet my needs. Karla is always kind, helpful, knowledgeable, and goes above and beyond to be proactive to make sure I am in the right plan and informing me of changes. Thank you so much!"
Annette, from Appleton
"This is THE BEST place to use for your insurance needs. They are friendly and helpful and treat you like family. If they were licensed in Minnesota, I'd continue to work with them after my upcoming move. I promise you you will not regret giving them your business!"
Deb, from Kimberly, now Minnesota
Competitive Prices - Only Agent I’ll Ever Need
“Karla McChesney has been my agent for over 20 years and we have had a great business relationship. She has always been able to secure competitive prices for my auto and home insurance needs. If I ever have any questions or concerns about my policies, I am assured that Karla will promptly provide an explanation I can understand. Her positive attitude and attention to detail are comforting in knowing that my insurance coverages are in good hands. I am quite certain that Karla will be the only insurance agent I’ll ever need.”
Lee, from Appleton
Couldn't Appreciate You More
"When I first contacted you for quotes, I did so because I was frustrated with my then insurance company and you are local. I always try to shop local if I can. You were patient, professional and thorough. I had the additional complications of insuring a son who was out of state. You walked us through what we needed to know and do. You have been responsive and personal throughout our time with you as our agent. We couldn’t appreciate you more! Thank you."
Lynn, from Appleton
Keep Up the Good Work
"You folks have always done a great job in taking care of our insurance needs. Keep up the good work!!!"
Paul, from Kimberly
Happy Long Time Client
“I’ve been with The Insurance Resource for about 15 years now. The staff there has always made the time to greet me with a smile at the door. The atmosphere is very family oriented and they go above and beyond to make sure you’re well informed of your policy.”
Steve, from Kimberly
Apartment Fire - Grateful I had Renters Insurance
“A few years ago there was a fire in my apartment building. It spread to my apartment and I lost everything. I was very grateful that I had chosen to purchase renters insurance when I moved into my apartment. Because I was insured, I was able to replace my furnishings and personal items.”
Chad, from Kaukauna
Highly Recommend - I Moved All my Insurance To Them
“The Insurance Resource has been my insurance agent for a number of years. I moved all my insurance to them because of the personal service they provide. They always look to provide what is best for you, the client. Karla and the staff are professional, courteous, and very good at providing the right solution. I highly recommend them!!”
Karen, from Sherwood
Fast, Friendly, and Knowledgeable
"We have been with The Insurance Resource for many years and we would not even consider anywhere else. Karla and Cheryl are so helpful and get the job done for us every time. Also, they explain options to us and help us decide what is best for our needs. Fast, professional, friendly, and so knowledgeable."
Mindy, from Pickerel
Above & Beyond
"Great personal service. Issues resolved in timely manner. Friendly and courteous service. Always go above and beyond to make sure your needs are met. Best insurance for your needs and best price."
Ed & Sonja, from Appleton
Best Place To Go... Over The Top Service
"The Insurance Resource is the best place to go for insurance. Friendly, efficient, and over the top service (they even covered a car on the weekend when we were in a pinch. I mean, who does that these days?!) We have never been disappointed with the service. It’s nice to work with a local company where we’re not just a number on a list."
Angie, from Appleton
Protect Your Investments
“I truly enjoy coming into The Insurance Resource; Karla and Cheryl always greet you with a smile. They go the extra mile to protect you investments. Always making sure you have enough coverage to protect your family. We have been with them for 12+ years and would highly recommend them for your insurance needs!”
Keith & Sue, from Kaukauna
Lower Cost to Fit My Budget
“The agents at The Insurance Resource are very professional and go the extra mile to take care of me. They are very understanding and helpful when I need to lower cost to fit my budget. I have been with them since 2002 and they have always been there for me. I get offers all the time to change agencies, but I’m too happy with them to think of leaving.”
Pat, from Kimberly